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Our Commitment to Privacy

Your privacy is important to us.

To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The information we collect

This notice applies to all information collected or submitted on the LensDiscounters.com website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

  • Name
  • Address
  • Email Address
  • Phone Number
  • Contact Lens Prescription
  • Eyeglasses Prescription
  • Credit Card Information
We do not store your credit card information on file, it's automatically deleted once your order is placed.
Other persons information

On some pages, you can submit information about other people. For example, if you order for someone else and have it sent directly to them, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:

  • Name
  • Address
  • Phone Number
  • Etc.
The way we use the information

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive reorder reminders and updates on our new products and services. Information you submit on our website will not be used for this purpose if you opt-out by removing yourself from the reorder reminder system. 

We would not disclose anything to third parties (ie. advertisors) that would allow them to identify you.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our commitment to data security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. All transactions are processed securely via 128 bit SSL encryption by a verifiable security certification authority. For additional security, we do not store your credit card information on file -- it is deleted once your transaction completes.

How you can access and correct your information

You can access all your personally identifiable information that we collect online and maintain by calling, emailing or logging into your account online. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

How to contact us

Should you have other questions or concerns about these privacy policies, please call us at 1-877-536-7347 or send us an email at [email protected]

The material provided on this site is for informational purposes only. Have your eyes examined regularly and always follow your eye care professional's instructions for the proper use and care of your contacts. If you experience any unexplained symptoms such as redness, watering, discharge, blurriness, pain or discomfort, discontinue use of contact lenses immediately and consult your eye care professional.

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