LensDiscounters.com -- Return Policy

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	LensDiscounters.com Return Policy
Return/Exchange Policy: Clear and Concise, Hassle-Free Our return policy is better. Most online retailers only offer a 30 day return period. Returns Return products in their original condition (full, unopened, unmarked) within 30 days for a refund less any shipping charges you may have paid. Most MTO (made to order) and XR (extended range) lenses are custom orders and cannot be returned or exchanged once shipped. A 15% restocking fee will apply to most returns. Do not write on contact lens boxes or vials (ie. "Right" or "Left"). Call for return authorization and instructions prior to returning. Return products in a shipping box, not an envelope so products do not get crushed. Returns due to shipping errors (in the unlikely event that one occurs) will be corrected at our expense; a prepaid return mailing label will be sent to you. Prescription Change Policy Exchanges due to prescription changes can be made on unopened, unmarked full boxes of lenses within 6 months of receipt. Lenses from Acuvue (Johnson & Johnson) can be exchanged within 1 year. There is no fee for this service. We are not able to accept returns on boxes that have been written on, damaged or resealed. We are unable to exchange vial lenses or individual/loose lenses from an opened box. MTO and XR lenses are custom orders and cannot be returned or exchanged under any circumstance.

The material provided on this site is for informational purposes only. Have your eyes examined regularly and always follow your eye care professional's instructions for the proper use and care of your contacts. If you experience any unexplained symptoms such as redness, watering, discharge, bluriness, pain or discomfort, discontinue use of contact lenses immediately and consult your eye care professional.